Comments|feedback extracted from actual Audi owner surveys.
July 18, 2017 | Gregory D. | 2018 Audi A5 - "It was the best car buying experience we have ever had. Keep it up, you're doing great."
July 10, 2017 | Daniel A. | 2018 Audi Q5 - "This is the seventh Audi we've purchased from Kevin Fiegen (plus one for our son and another for his girlfriend). Kevin is literally the reason we bought the cars we have from Audi Sioux Falls. The car was immaculate when we arrived, but before we left the dealership our salesman (Kevin) had staff do one more dusting and polishing. My wife and I have referred several friends to Audi Sioux Falls... and do so without worry. It's a hassle free dealership."
May 31, 2017 | Joyce N. | 2018 Audi Q5 - "Great experience."
May 21, 2017 | Scott B. | 2017 Audi Q7 - "We have bought multiple vehicles from this dealership and from Kevin. Always taken care of! Knows us and knows the vehicles he sells. Does a fine job explaining the vehicle and showing us how everything on the vehicles works!"
April 23, 2017 | Nathan S. | 2017 Audi Q3 - "We have bought three Audi vehicles from Kevin at Audi Sioux Falls. He is completely the best salesman we have ever worked with during a car buying process. Thanks Audi Sioux Falls for another great experience."
April 2, 2017 | Donna D. | 2017 Audi A4 - "I enjoyed working with everyone I dealt with. I always have knowledgeable people to work with and that is why I continue go back."
April 2, 2017 | James B. | 2017 Audi Q7 - "The facility is very nice in appearance inside and out. Very clean and comfortable. The salesperson was outstanding, knowledgeable and pleasant to deal with. I love their process and have purchased both of our cars from this dealer. Kevin did an exceptional job of explaining the features, making sure everything was clean and operational. Great experience. I plan to buy my future automobiles at Audi Sioux Falls."
March 9, 2017 | Anthony B. | 2017 Audi A4 - "He was very helpful throughout the process. Excellent experience for us. It was all done very quickly and professionally. We are overall very pleased with our experience. It was excellent!"
January 31, 2017 | James M. | 2017 Audi A6 - "Sales, service, and managers were all very informative and professional. We bought a car that was exactly what we wanted."
January 17, 2017 | Gary F. | 2017 Audi Q3 - "Graham Automotive has been my favorite car dealer for over three decades. Always very nice. And the Service Department is truly exceptional, always takes care of you. The salesman was also very impressed with Audi and quattro and this made for fun conversation. I had ordered one car but decided to change to another one that they had on hand. They handled this for me - no problem! It was great that they had Kevin go through the car thoroughly with us. I have been recommending Graham Automotive, and Audi, for years!"
January 16, 2017 | Ronald P. | 2017 Audi Q5 - "Fantastic place. Kevin is the absolute best! This is a great dealership with truly good people. I'm very happy to do business here."
January 16, 2017 | Fady J. | 2017 Audi Q7 - "Audi Sioux Falls is modern, comfortable, warm, welcoming, well equipped with beverages. Moe was excellent. He was helpful throughout the process. I expressed interest in a particular car and provided with time frame for purchase and he called on time and helped us tremendously. Everyone involved was wonderful. Moe called us on Christmas Eve and had a deal ready and very clear for us. We traded in two cars. Several employees stayed later that opening hours to complete the paperwork. Two days after purchase, the brake booster needed to be replaced. Throughout the process, we were given the royal treatment from Al, the GM, Moe, our salesman and Bob the service manager. We are very thankful."
December 7, 2016 | Malissa T. | 2017 Audi Q5 - "Kevin Fiegen was my salesperson and he was extremely helpful in finding the Audi I was looking for. He took the time to explain all possible features and made sure to find one that fit my needs. He is extremely knowledgeable, gracious, and really went above and beyond to ensure I was taken care of. Jason, the finance manager that handle things for me was also beyond helpful. He ensured I received a top notch experience and made it so easy! He explained everything in detail and made sure I understood everything. Both Kevin and Jason made my purchasing experience the easiest vehicle purchase I have ever made. I have never been so confident about a vehicle purchase as I have with Audi because of their concern for their customer. A top notch, fabulous, easy experience! Thank you so much for your service!"
December 7, 2016 | Sharon A. | 2017 Audi Q5 - "Met my sales person, Kevin. Very friendly and informative on the
product I was interested in purchasing. There was not another vehicle
to be found for which I was looking. It was agreed that an order to the
factory with a wait of 2-3 months was agreeable with me. It was 3
months until the vehicle arrived in Sioux Falls. Just in time for the
winter months. I will call the same salesperson when I decide it is time for a new
vehicle, plus I would recommend him to family or friends looking for a
new vehicle. I received a phone call from the finance manager prior to my trip to
Sioux Falls. All paper work was ready and explanations made. The
entire procedure took not more than 20 minutes at the dealership the day
of purchase. I am very satisfied with the individuals that made sure that I had the
knowledge to drive the car home 140 miles. I am a widow in my mid 70's
used to driving an MB. This is my first Audi so far am very pleased."
November 30, 2016 | Andrew S. | 2017 Audi Q7 - "Nick was outstanding!!! Top notch service all around. Again no high pressure nonsense, just good upper midwest treatment. Dave and Nick and my finance gentleman were all great! A+."
November 22, 2016 | Tyler W. | 2013 Audi A4 - "Nice for small dealership, didn't expect state of the art. Enjoyed Sioux Falls, overall dealership was very good to work with."
November 10, 2016 | Scott K. | 2017 Audi Q7 - "Beautiful dealership. Kevin did a great job. First class operation."
November 9, 2016 | Debra L. | 2017 Audi Q7 - "I was interested in the 2017 model, so inventory wasn't available. However, I was able to test drive Mr. Graham's 2017 vehicle so I could get an idea of whether I was further interested in purchasing a 2017 Q7. I had a very good experience not only with Moe, our salesperson, but also with other staff being friendly, welcoming and helpful. Our process for payment went smoothly and timely. Thank you for your service. We are enjoying our new vehicle."
November 8, 2016 | James T. | 2017 Audi A4 - "Nice, friendly atmosphere with extremely informative sales staff."
October 26, 2016 | Steve F. | 2017 Audi Q7 - "Great experience!!"
October 16, 2016 | Abby N. | 2013 Audi A5 - "The customer care that Kevin gave us was beyond amazing. His care on customer service to make sure you get what is best for you and meet your needs is exceptional!!"
October 8, 2016 | John H. | 2016 Audi Q5 - "Best sales experience we have ever had."
September 22, 2016 | Michael W. | 2017 Audi A4 - "I think this purchase was the 12th by myself or my son. That should say something about the dealership. We have worked with Kevin Fiegen for most of those purchases. I know the ownership, almost everyone in the service department and the head of the body shop. All great people."
September 13, 2016 | Gary S. | 2017 Audi Q5 - "Ryan B. was the best salesman we have had in our search for a new car in a long time!!"
August 28, 2016 | Doug J. | 2016 Audi Q3 - "Cody was an excellent salesperson. He was very knowledgeable of the vehicle we were looking at. We appreciated all the time he spent with us, and letting us drive a used an new vehicle. Dave and Cody made our final pricing very smooth. Josh in the finance department was very thorough and explained everything in a way that was very easy to understand."
August 2, 2016 | Tom S. | 2016 Audi Q5 - "Very professional. Sales Manager was good and all of his people were also good."
July 12, 2016 | Karen L. | 2016 Audi Q5 - "I often tell people to go to Graham."
June 15, 2016 | Gary W. | 2012 Audi A6 - "Very patient with elderly customers. We are very happy with the Audi we purchased and will definitely consider Graham Automotive for our next automobile purchase. A special thanks to our salesman (Rob Davis) and the General Manager (Al Larimer). They were both outstanding."
June 8, 2016 | Robert F. | 2017 Audi Q7 - "Kevin is very knowledgeable and processed the sales experience very professionally."
May 22, 2016 | David H. | 2014 Audi A4 - "Really enjoyed working with Austin Hanley."
May 22, 2016 | Arlene H. | 2017 Audi A4 - "Victoria was knowledgeable and great to work with!"
May 18, 2016 | Bill T. | 2011 Audi A8 - "First class. Kevin did the best car delivery I have ever had with any dealership or salesman."
May 8, 2016 | James B. | 2016 Audi A6 - "Jason was fabulous."
May 1, 2016 | Mary L. | 2013 Audi A7 - "I purposely scheduled an appointment with Kevin Fiegen as we live two hours from Sioux Falls. Not only is he professional and knowledgeable, his honesty made our purchase of the A7 a pleasant experience. We found Jason Menholt's knowledge and presentation of Audi's available options most helpful which simplified the closing process immensely. Completely satisfied."
April 22, 2016 | John P. | 2017 Audi Q7 - "Kevin, the salesman I worked with, did a great job helping me select the model and accessories. All staff members are very personable."
April 21, 2016 | Wilbert V. | 2017 Audi A4 - "Brought in 2013 A4 for service and given 2017 A4 as loaner - took it overnight and we liked new car and ended up buying a new A4. Bob, Kevin, Jason and, of course Al, were all great to deal with."
April 20, 2016 | Kevin K. | 2017 Audi Q7 - "Recent improvements are state of the art. Kyle is the best. Exhaustive explanation of all of the many features."
April 8, 2016 | Joan P. | 2017 Audi Q7 - "Friendly, courteous and helpful. Pleasant and easy to work and communicate with. Worked around our schedule ---stayed beyond normal hours. Love our Q7! Looking forward to many years of driving it."
March 24, 2016 | Scott S. | 2017 Audi Q7 - "Nice new facility with a comfortable lounge, and open/airy showroom. I had some very tight timelines to meet - a vacation trip - and Dave went above and beyond to find the Q7 I was looking for and to deliver it with time to spare! Audi Sioux Falls had a nice assortment of optional features to compliment the Audi option on the car. I purchased a wax/paint feature, invisible bra to protect the leading edges of the car, and the Audi Care for maintenance through 45,000 miles. When I walked into the dealership to pick up my new car it was prominently displayed - and actually featured - in the showroom. Classy...It took over an hour- almost two - to explain all the technology and options on the Q7. They adapted the demonstration to accommodate my previous Audi expertise learned from owning an A6 (MMI, etc) and to then focus on all the new technology pf the Q7. Nice...Great sales executive - Dave! Great facility! Great finance person! Great Q7 engineer! This was my second Audi purchased from Audi Sioux Falls and I wll continue to buy from them and recommend them to my friends! Great experience!"
February 26, 2016 | Kristina A. | 2017 Audi Q7 - "The ease of looking at vehicles was the best part. If I was interested in a vehicle, the salesperson offered to go get the vehicle and bring it to me. Loved that."
February 9, 2016 | Stuart N. | 2016 Audi Q5 - "Love the team. Especially Dave Bennet, Victoria (sales), Gayle (body shop), and Bob Hartmann! Love Dave Bennet but was told vehicle would be here in 6 weeks and it was 3 months. I had to call him for updates. He was excellent otherwise! Victoria delivered vehicle and was very helpful, friendly and knowledgeable!"
January 22, 2016 | Herbert R. | 2016 Audi TTS - "THE FACILITY IS NEW SINCE I LAST VISITED....AND IS VERY BEAUTIFUL, TASTEFULLY DECORATED, AND IMMACULATELY CLEAN! A TT OR TTS COUPE ON THE LOT, FOR A VIEWING AND A TEST DRIVE WOULD HAVE BEEN WELCOMED. THIS IS THE THIRD CAR THAT I HAVE PURCHASED FROM KEVIN. HE IS A TRUE PROFESSIONAL, AND A PLEASURE TO DEAL WITH IN EVERY RESPECT! PURCHASED MY AUDI DIRECT FROM THE FACTORY IN GYOR, WHICH MADE THE PROCESS LONGER AND DRAWN OUT, HOWEVER THE SIOUX FALLS DEALERSHIP WENT WELL OUT OF THEIR WAY TO ACCOMMODATE MY QUESTIONS AND CONCERNS, RESULTING IN A FLAWLESS DELIVERY AND EXACTLY ON SCHEDULE. TRAVELING BY RAIL FROM HUNGARY THROUGH AUSTRIA AND GERMANY TO EMDEN, AND ACROSS THE ATLANTIC ON THE DOVER HIGHWAY, STOPPING IN DAVISVILLE, RI, JACKSONVILLE, FL AND ON TO HOUSTON, THEN TRUCKED TO SIOUX FALLS....THE CAR WAS DELIVERED IN ABSOLUTE PERFECT CONDITION!! A FUN AND ENJOYABLE EXPERIENCE, WHERE I ALWAYS FEEL WELCOME."
January 13, 2016 | Joan F. | 2016 Audi A6 - "I leased my first Audi A6 almost three years ago. It is the best car I have ever had and I have driven Hondas, BMWs and a Mercedes. But overall, its the customer service from both Kevin Fiegen, my salesman and the service department that make me want to stay with Audi. Getting my new A6 was so easy and met my price point expectations. The people at Audi Sioux Falls take care of the car and me and that means more to me than they could ever know. I also drive a Suburban and I don't go to Chevy for my service - I do it locally in Hartford because of the customer service. Kevin and the service team at Audi Sioux Falls provide excellent customer service - I don't want to buy a car anywhere else."
December 9, 2015 | Eric D. | 2016 Audi A4 - "Ivan did a great job. Very talented salesman and knowledgeable about the Audi line."
December 8, 2015 | Douglas D. | Certified pre-owned 2013 Audi S5 - "The sales process here has been over 6 months. I am slow to buy a car, I looked around a lot, and we looked at a lot of options. I figured that I was going to have to settle with getting an A3 quattro convertible, probably in the summer of 2016. You kept bringing me some great used options in A5 | S5 convertibles as they came in. In the end, I purchased a used low mileage S5 quattro convertible for not that much more than a new A3 would have cost. That worked out well for me and I really appreciate it (Although I do keep wondering if I held out longer whether a used RS 5 convertible might have shown up!)"
December 8, 2015 | Janet K. | 2016 Audi Q5 - "The staff are pleasant, helpful, and courteous. The physical facility is immaculate."
November 9, 2016 | Debra L. | 2017 Audi Q7 - "I was interested in the 2017 model, so inventory wasn't available. However, I was able to test drive Mr. Graham's 2017 vehicle so I could get an idea of whether I was further interested in purchasing a 2017 Q7. I had a very good experience not only with Moe, our salesperson, but also with other staff being friendly, welcoming and helpful. Our process for payment went smoothly and timely. Thank you for your service. We are enjoying our new vehicle."
November 8, 2016 | James T. | 2017 Audi A4 - "Nice, friendly atmosphere with extremely informative sales staff."
October 26, 2016 | Steve F. | 2017 Audi Q7 - "Great experience!!"
October 16, 2016 | Abby N. | 2013 Audi A5 - "The customer care that Kevin gave us was beyond amazing. His care on customer service to make sure you get what is best for you and meet your needs is exceptional!!"
October 8, 2016 | John H. | 2016 Audi Q5 - "Best sales experience we have ever had."
September 22, 2016 | Michael W. | 2017 Audi A4 - "I think this purchase was the 12th by myself or my son. That should say something about the dealership. We have worked with Kevin Fiegen for most of those purchases. I know the ownership, almost everyone in the service department and the head of the body shop. All great people."
September 13, 2016 | Gary S. | 2017 Audi Q5 - "Ryan B. was the best salesman we have had in our search for a new car in a long time!!"
August 28, 2016 | Doug J. | 2016 Audi Q3 - "Cody was an excellent salesperson. He was very knowledgeable of the vehicle we were looking at. We appreciated all the time he spent with us, and letting us drive a used an new vehicle. Dave and Cody made our final pricing very smooth. Josh in the finance department was very thorough and explained everything in a way that was very easy to understand."
August 2, 2016 | Tom S. | 2016 Audi Q5 - "Very professional. Sales Manager was good and all of his people were also good."
July 12, 2016 | Karen L. | 2016 Audi Q5 - "I often tell people to go to Graham."
June 15, 2016 | Gary W. | 2012 Audi A6 - "Very patient with elderly customers. We are very happy with the Audi we purchased and will definitely consider Graham Automotive for our next automobile purchase. A special thanks to our salesman (Rob Davis) and the General Manager (Al Larimer). They were both outstanding."
June 8, 2016 | Robert F. | 2017 Audi Q7 - "Kevin is very knowledgeable and processed the sales experience very professionally."
May 22, 2016 | David H. | 2014 Audi A4 - "Really enjoyed working with Austin Hanley."
May 22, 2016 | Arlene H. | 2017 Audi A4 - "Victoria was knowledgeable and great to work with!"
May 18, 2016 | Bill T. | 2011 Audi A8 - "First class. Kevin did the best car delivery I have ever had with any dealership or salesman."
May 8, 2016 | James B. | 2016 Audi A6 - "Jason was fabulous."
May 1, 2016 | Mary L. | 2013 Audi A7 - "I purposely scheduled an appointment with Kevin Fiegen as we live two hours from Sioux Falls. Not only is he professional and knowledgeable, his honesty made our purchase of the A7 a pleasant experience. We found Jason Menholt's knowledge and presentation of Audi's available options most helpful which simplified the closing process immensely. Completely satisfied."
April 22, 2016 | John P. | 2017 Audi Q7 - "Kevin, the salesman I worked with, did a great job helping me select the model and accessories. All staff members are very personable."
April 21, 2016 | Wilbert V. | 2017 Audi A4 - "Brought in 2013 A4 for service and given 2017 A4 as loaner - took it overnight and we liked new car and ended up buying a new A4. Bob, Kevin, Jason and, of course Al, were all great to deal with."
April 20, 2016 | Kevin K. | 2017 Audi Q7 - "Recent improvements are state of the art. Kyle is the best. Exhaustive explanation of all of the many features."
April 8, 2016 | Joan P. | 2017 Audi Q7 - "Friendly, courteous and helpful. Pleasant and easy to work and communicate with. Worked around our schedule ---stayed beyond normal hours. Love our Q7! Looking forward to many years of driving it."
March 24, 2016 | Scott S. | 2017 Audi Q7 - "Nice new facility with a comfortable lounge, and open/airy showroom. I had some very tight timelines to meet - a vacation trip - and Dave went above and beyond to find the Q7 I was looking for and to deliver it with time to spare! Audi Sioux Falls had a nice assortment of optional features to compliment the Audi option on the car. I purchased a wax/paint feature, invisible bra to protect the leading edges of the car, and the Audi Care for maintenance through 45,000 miles. When I walked into the dealership to pick up my new car it was prominently displayed - and actually featured - in the showroom. Classy...It took over an hour- almost two - to explain all the technology and options on the Q7. They adapted the demonstration to accommodate my previous Audi expertise learned from owning an A6 (MMI, etc) and to then focus on all the new technology pf the Q7. Nice...Great sales executive - Dave! Great facility! Great finance person! Great Q7 engineer! This was my second Audi purchased from Audi Sioux Falls and I wll continue to buy from them and recommend them to my friends! Great experience!"
February 26, 2016 | Kristina A. | 2017 Audi Q7 - "The ease of looking at vehicles was the best part. If I was interested in a vehicle, the salesperson offered to go get the vehicle and bring it to me. Loved that."
February 9, 2016 | Stuart N. | 2016 Audi Q5 - "Love the team. Especially Dave Bennet, Victoria (sales), Gayle (body shop), and Bob Hartmann! Love Dave Bennet but was told vehicle would be here in 6 weeks and it was 3 months. I had to call him for updates. He was excellent otherwise! Victoria delivered vehicle and was very helpful, friendly and knowledgeable!"
January 22, 2016 | Herbert R. | 2016 Audi TTS - "THE FACILITY IS NEW SINCE I LAST VISITED....AND IS VERY BEAUTIFUL, TASTEFULLY DECORATED, AND IMMACULATELY CLEAN! A TT OR TTS COUPE ON THE LOT, FOR A VIEWING AND A TEST DRIVE WOULD HAVE BEEN WELCOMED. THIS IS THE THIRD CAR THAT I HAVE PURCHASED FROM KEVIN. HE IS A TRUE PROFESSIONAL, AND A PLEASURE TO DEAL WITH IN EVERY RESPECT! PURCHASED MY AUDI DIRECT FROM THE FACTORY IN GYOR, WHICH MADE THE PROCESS LONGER AND DRAWN OUT, HOWEVER THE SIOUX FALLS DEALERSHIP WENT WELL OUT OF THEIR WAY TO ACCOMMODATE MY QUESTIONS AND CONCERNS, RESULTING IN A FLAWLESS DELIVERY AND EXACTLY ON SCHEDULE. TRAVELING BY RAIL FROM HUNGARY THROUGH AUSTRIA AND GERMANY TO EMDEN, AND ACROSS THE ATLANTIC ON THE DOVER HIGHWAY, STOPPING IN DAVISVILLE, RI, JACKSONVILLE, FL AND ON TO HOUSTON, THEN TRUCKED TO SIOUX FALLS....THE CAR WAS DELIVERED IN ABSOLUTE PERFECT CONDITION!! A FUN AND ENJOYABLE EXPERIENCE, WHERE I ALWAYS FEEL WELCOME."
January 13, 2016 | Joan F. | 2016 Audi A6 - "I leased my first Audi A6 almost three years ago. It is the best car I have ever had and I have driven Hondas, BMWs and a Mercedes. But overall, its the customer service from both Kevin Fiegen, my salesman and the service department that make me want to stay with Audi. Getting my new A6 was so easy and met my price point expectations. The people at Audi Sioux Falls take care of the car and me and that means more to me than they could ever know. I also drive a Suburban and I don't go to Chevy for my service - I do it locally in Hartford because of the customer service. Kevin and the service team at Audi Sioux Falls provide excellent customer service - I don't want to buy a car anywhere else."
December 9, 2015 | Eric D. | 2016 Audi A4 - "Ivan did a great job. Very talented salesman and knowledgeable about the Audi line."
December 8, 2015 | Douglas D. | Certified pre-owned 2013 Audi S5 - "The sales process here has been over 6 months. I am slow to buy a car, I looked around a lot, and we looked at a lot of options. I figured that I was going to have to settle with getting an A3 quattro convertible, probably in the summer of 2016. You kept bringing me some great used options in A5 | S5 convertibles as they came in. In the end, I purchased a used low mileage S5 quattro convertible for not that much more than a new A3 would have cost. That worked out well for me and I really appreciate it (Although I do keep wondering if I held out longer whether a used RS 5 convertible might have shown up!)"
December 8, 2015 | Janet K. | 2016 Audi Q5 - "The staff are pleasant, helpful, and courteous. The physical facility is immaculate."